Privacy Policy for AmoyCuci

How Long Records Are Kept

Contact form submissions are retained only as long as necessary to resolve your query and comply with Malaysian personal data protection law. Once the matter is closed and no legal obligation remains, the records are deleted. Server logs are kept for a limited period, typically a few months, to allow for security review and performance analysis. When the logs are no longer needed for these purposes, they are permanently erased.

Cookies and What Turning Them Off Costs You

The platform uses cookies to remember your preferences, keep your session secure, and analyse traffic. These small files are stored on your device when you visit. You can disable cookies through your browser settings at any time. If you turn off cookies, some parts of the site may not work correctly. For example, you might need to log in again more often, and personalised settings such as language or display options may not be saved.

Who Data Is Shared With

We share your data only with analytics providers and hosting companies that act strictly on the site’s instructions. These third parties are contractually bound to process the data securely and never use it for their own purposes. Your personal information is never sold, rented, or traded to any other organisation. The platform does not disclose your data to advertisers, marketers, or unrelated third parties under any circumstances.

Why Each Type of Data Is Held

Information from the contact form is used solely to respond to your enquiry. Without it, we cannot identify or reply to your message. It helps us give you accurate answers about account features, promotions or technical issues. Server logs, including your IP address and browsing activity, help us maintain the site’s security, diagnose technical faults, and understand how visitors use the lobby so we can improve its performance and layout.

How to Request a Copy or Deletion of Your Data

If you want a copy of the personal data the site holds about you, or if you wish to have it deleted, please submit a request through the contact page. We will respond within the time frame required by Malaysian law. We may need to verify your identity before processing the request. Once confirmed, we will provide the information or delete the records, subject to any legal obligations that require us to retain certain data.

What We Collect and When

When you use the contact form on the site, you submit the information you include in your message, such as your name, email address and any details you choose to share. This happens only when you actively send us a query. The site’s web server also automatically records your IP address, browser type and version, and the pages you view while browsing. This data is captured each time your device connects to the platform, regardless of whether you fill in a form.

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