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Frequently Asked Questions

What This Page Covers and If Your Question Is Not Listed.

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Asked most often

How do I set a session time limit?

A session limit caps how long you can stay logged in, which is different from a deposit limit because it controls time, not money. Go to your account settings, choose the responsible gaming tab, select a duration (for example, 60 minutes), and confirm. The timer starts on your next login.

What happens if a game disconnects?

Rounds in progress are settled server-side, so a dropped connection does not void a bet. The same rule covers slots and live casino.

How do I set a deposit limit?

A deposit limit helps you check your spending habits before they become a problem. To set one, go to your account settings, find the responsible gaming section, enter your preferred ringgit amount per day or per week, and confirm. The limit applies from that moment.

Whose games are in the lobby?

Sky3888, CQ9 and SBOBET are among the studios in the lobby.

Does it work on mobile?

Yes — the mobile web build runs in any browser with no install required. The slots and live casino pages load the same way.

Are balances and bets shown in ringgit?

Yes, every balance, bet amount, and payout displayed in the lobby and on game screens is in Malaysian ringgit. You do not need to convert anything mentally — what you see is what you deposit and withdraw. No other currency is used anywhere on the platform.

What This Page Covers

This page answers the most common questions players ask about deposits, withdrawals, account rules, and responsible gaming tools. Each answer is written to give you the key point first, so you can act quickly without reading extra fluff. The information here applies to every player on the platform, whether you are using the website or the mobile lobby. If you need a specific figure, such as a minimum amount, the current value is always shown inside your account settings.

If Your Question Is Not Listed

If you cannot find what you need here, check the Terms and Conditions page first. Most procedural details, including processing windows and eligibility rules, are spelled out there in plain language. For anything else, use the live chat icon in the bottom-right corner of the lobby. That is the fastest way to reach support. Keep your account username ready so the team can look up your details straight away.

The same ground for Slots, Live Casino, Mini Games, Fish Shooting, promo is covered on their own pages, alongside the blog.